Frequently asked questions
Technical & Installation
How do I install cues.ai?
Cues.ai should be installed using Google Tag Manager, which is a free to use marketing tracking tag management system. Full set up information for Google Tag Manager can be found here.
How do I configure what is displayed within the cues shown to users?
We make this as simple for our users as possible, by managing this ourselves. We will work with you to finalise the content that cues.ai will show to users based on your business goals and our experience. You'll be able to preview the cues before they go live.
Will cues.ai disrupt or break my website?
No. We have built cues.ai to operate independently from any website it is placed upon. It is lightweight and does not leverage any of your existing CSS or Javascript dependencies in order to fully function.
Does cues.ai meet accessibility best practice?
Cues displayed by cues.ai feature all relevant accessibility tags to ensure screen readers can correctly process content and understand its context within the page it is served.
Can I style a cue?
Yes! We will work with you to style cues in a way that meets your brand guidelines and also adheres to web page accessibility best practice.
Data protection
Is cues.ai GDPR compliant?
Cues.ai is fully GDPR compliant as we harness the latest web browser technologies to process data client-side. As a result of this client-side processing, usage data is never sent to our servers.