Privacy Policy

Updated 27/09/2023

Privacy Policy

Cues.ai is part of TWENTY THOUSAND LEAGUES Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

TWENTY THOUSAND LEAGUES collects the following data on its own customers and those with a registered interest in the company offering:

  • Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide TWENTY THOUSAND LEAGUES with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.

How will we use your data?

TWENTY THOUSAND LEAGUES collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Phone you with special offers on other products and services we think you might like.

When TWENTY THOUSAND LEAGUES processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

TWENTY THOUSAND LEAGUES securely stores your data on its secure CRM hosted within the cloud.

TWENTY THOUSAND LEAGUES will keep your personal data for the duration where there is a valid reason in relation to the product or product offering. Once this time period has expired, we will delete your data.

Marketing

TWENTY THOUSAND LEAGUES would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop TWENTY THOUSAND LEAGUES from contacting you for marketing purposes or giving your data to other members of the Our Company Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

TWENTY THOUSAND LEAGUES would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request TWENTY THOUSAND LEAGUES for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that TWENTY THOUSAND LEAGUES correct any information you believe is inaccurate. You also have the right to request TWENTY THOUSAND LEAGUES to complete the information you believe is incomplete.

The right to erasure – You have the right to request that TWENTY THOUSAND LEAGUES erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that TWENTY THOUSAND LEAGUES restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to TWENTY THOUSAND LEAGUES’ processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that TWENTY THOUSAND LEAGUES transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0)20 8050 1284

Or write to us: enquiries@twentythousandleagues.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website
  • Serving cues.ai pop ups.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – TWENTY THOUSAND LEAGUES uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – TWENTY THOUSAND LEAGUES uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. TWENTY THOUSAND LEAGUES sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The TWENTY THOUSAND LEAGUES website contains links to other websites. TWENTY THOUSAND LEAGUES policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

TWENTY THOUSAND LEAGUES keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27 September 2023 to reflect a change to our postal address.

How to contact us

If you have any questions about TWENTY THOUSAND LEAGUES’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@twentythousandleagues.co.uk

Call us: +44 (0)20 8050 1284

Or write to us at: 30 Brunswick Rd, Shoreham-by-Sea BN43 5WB

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